Gift Cards Available Online, in-spa, & by phone
Give the gift of relaxation, restoration, and rejuvenation!
At Spa Sydell, we provide gift cards redeemable towards any of our services! Although the recipient can use the gift card towards any Spa Sydell purchase, we’d be happy to offer suggestions and recommendations.
Shipped Gift Card
Review before purchasing a gift card to be shipped:
- Gift cards are prepared and shipped within 1-3 business days of purchase.
- Once shipped, you’ll receive a confirmation email with a tracking number (allow up to 48 hours for the tracking link to arrive). If you don’t receive it within that timeframe, call us at 404.255.7727.
Emailed Gift Card
Review before purchasing a gift card to be emailed:
- For e-gift card purchases, we process a 15-30-day verification period, during which the gift card cannot be used
- In certain circumstances this can be bypassed using a gift card verification form that can be requested by phone
- The gift card recipient will receive the emailed gift card along with any custom message from the purchaser.
Gift Card FAQs
Gift Card + Bonus Gift Card Policies
Review our Gift Card Policy
For gift cards purchase from September 2017 – now.
- We offer refunds on gift certificates within 30 days of purchase.
- To get a refund, you must return the gift certificate along with the original receipt to one of our spa locations.
- Refunds will be processed at spa locations only.
- If the gift certificate was purchased with a credit card, we will issue credit to the original credit card used to make the purchase.
- No credits will be issued to any other the original card used to make the purchase.
- Refunds for cash or check purchases will be issued by check from our corporate office within 21 business days.
- No refunds will be made in cash at any of our locations.
- After 30 days, gift cards are non-refundable and have no cash value.
- We only honor gift certificates purchased from our call center, spa locations, or online.
- We enter valid gift certificates into our system to protect our clients.
- Lost or stolen gift certificates are the purchaser’s responsibility. No refunds or credits will be issued for them.
- For e-gift cards, the 15-30 day verification period means the gift card is not usable during that time unless an authorization form is filled out.
- This form can be requested by management
Review our Bonus Card Policy
- You may redeem only $50 worth of bonus cards per visit (standard gift cards can be redeemed in any amount).
- Lost or stolen bonus cards are the purchaser’s responsibility. No refunds or credits will be issued for them.
- Bonus cards have no cash value.
- Bonus cards come with predefined validity dates. Our payment system will not process expired bonus cards.
Thank You!
If you have any questions about purchasing a gift card or our gift card policy, please call one of our spa representatives at 404.255.7727.