- Active membership is defined as a membership with current reoccurring monthly payments of $200 per month.
- Membership dues are charged to the card on file on the first business day of the month for that month. Changes to the payment method should be made by phone or in person.
- Monthly membership payments are non-refundable.
- Memberships are not prorated for any partial months.
- The monthly credit balance and services included are for members only. They may not be transferred or shared.
- Member discounts cannot be used in combination with any other Spa Sydell discount. Certain other promotions may be applicable.
- Service credits and other benefits expire after 30 days and cannot roll over.
- Birthday gift card credit must be used within 30 days of the active member’s birthday.
- Memberships for which the on-file payment method is invalid will be immediately suspended. Suspended memberships benefits cannot be used until the payment method is validated and credit balance is available.
- Cancelled memberships can be reinstated up to two times per year.
- Memberships can be frozen at a $20/month fee. During the freeze, members may still use their credit balance and any service credits up to their expiry date. Other membership benefits are not applicable during a freeze.
- Memberships can be cancelled with a 30-day written or verbal notice. Please visit one of our spa locations or call us at 404-277-5527 for more details. Any unused services must be used within 30 days of final payment. If there is any outstanding balance on the account, they must be paid in full at time of cancellation.
- To redeem membership discounts and offers, your account must be in good standing.
- Membership terms and conditions are subject to change, including pricing and membership benefits. All changes to the membership will be communicated with 30-day notice using the contact methods on file.
Please do not hesitate to give us a call with any questions or concerns at 404.255.7727.