Spa Membership Terms & Conditions:
- Active membership is defined as a membership with current reoccurring monthly payments of $99 per month.
- Membership dues are charged to the card on file on the first business day of the month for that month. Changes to the payment method should be made by phone or in person.
- Monthly membership payments are non-refundable.
- Memberships are not prorated for any partial months.
- The monthly services included are for members only. They may not be transferred or shared.
- Member discounts cannot be used in combination with any other Spa Sydell discount. Certain other promotions may be applicable.
- Active members may bring a guest who must be accompanied by the member, who must also receive a service at the same time as the guest (does not need to be the same service). The guest will be eligible to receive member discounts on services and products.
- Birthday gift card credit must be used within 30 days of the active member’s birthday.
- All service upgrades are eligible to receive membership discounts. Any guest scheduled with an active member (must be scheduled at the same time) is also eligible for the discount.
- If a service credit is not used in the month it was accrued, it will roll over for up to 90 (ninety) days. After 90 (ninety) days, it will expire and no longer be available for use. This means that at any given point, there will never be more than 3 unused credits at a time.
- Memberships for which the on-file payment method is invalid will be immediately suspended. Suspended memberships benefits cannot be used until the payment method is validated and service credit is available.
- Memberships can be frozen at a $10/month fee. During the freeze, members may still use service credits up to their expiry date. Other membership benefits are not applicable during a freeze.
- Memberships can be cancelled with a 30-day written or verbal notice. Please visit one of our spa locations or call us at 404-277-5527 for more details. Any unused services must be used within 30 days of final payment.
- Membership terms and conditions are subject to change, including pricing and membership benefits. All changes to the membership will be communicated with 30-day notice using the contact methods on file.
Please do not hesitate to give us a call with any questions or concerns at 404.255.7727.